Online Banking for the Blind or Visually impaired – Focusing in Africa


There are nearly 7 million people in Africa who are blind or visually impaired. How do these people use smart devices or mobile devices and how do they do their online banking? If banks are focusing on moving away from Retail banks and assisting the average man on the street to do banking anywhere – anytime, what are they doing to assist these 7 million people? If I use myself as an average to give us a quick indication of the potential value of these 7 million people, lets say all 1/2 of them have the financial means to have a bank account that is 3.5 million people and if we say they paid what I pay for monthly banking fee which is R99 per month x 12 months R1188 a year x 3.5 million people = R41 58 000 000

If you want to see more on Blind people statistics Click Here

If you are an FNB Account holder online banking is free, well the monthly fee but they charge you R3.90 for "Online Banking Account Verification" on most of their accounts now if we simply said that 3.5million people each had their online account verified (if they were an FNB account holder) at R3.90 once a year (which I'd say is a very conservative estimate) that would be R3 500 000 x R3.90 = R13 650 000

If you want to view FNB account fees Click Here

If you were a standard bank account holder and you wanted to Mobile Banking. Transaction fees You will be charged the normal Electronic transfer fee based on the account you have so lets say My account which is the Elite account and the transfer would be "Electronic account payment" at R4,00 this would be              R3 500 000 x R4,00 = R14 000 000 assuming that you use used this as a guideline and took all the terms and conditions in to account.

If you want to view Standard Banks Elite account fees Click Here

Having said that what is the average cost to implement, design, advertise and run an online banking App?

The potential for revenue is large in Africa, but who are the players in offering these type of service to Retail Banks in Africa? I have found a few players who are currently offering these sort of Apps Globally

If you want to view App Developers Click Here

Please Note: All figures used is just a guideline to show the potential revenue that banks could make IF 1/2 of the 7 million people who may face problems due to their disability, are using such services, therefore showing that their is potential for Banks to consider Apps and other options for people such as the blind and who could assist them in such a case.

Future Bank Africa will be held next year on 10-13 March 2013, it is a meeting place for the assessment and benchmarking of new technologies and methodologies. A platform for learning:

  • How to change your bank to a digital, interactive bank?
  • How to improve customer profitability?
  • How to implement Mobile strategy?
  • How the mobile phone has changed retail banking?
  • How to keep banking up to date with technology?
  • How to take your business offering digital?

and many other problems and opportunities are covered with regards to Retail Banks.

Download Future Bank Africa Sponsorship Prospectus

Companies that want to be considered as thought leaders in these areas, consider a sponsorship or exhibitions space at Future Bank Africa 2013, speak to Zara Harvey at or Call on +27 11 516 4945


  1. Online Fee Payment

    I just came onto your post and found it quite interesting. I am also associated with Online Fee Payment, School Fees Payment System and enjoy to read the stuff on the same as it’s rarely found on Online Fees Payment.

  2. Retail management system

    Thanks for sharing an informative article. Net banking has become very important now days.It is really very easy way and it also save the time. It is good way to make life easier for customers..

  3. Zara Harvey

    Dear Online Fee Payment,

    First off thank you very much for your feed back, what area in online fee payment are you associated with?

    Kind Regards
    Zara Harvey
    Terrapinn South Africa

  4. Zara Harvey

    Dear Retail Management System,

    thank you very much for your interest in this blog post, I find this industry to be captivating. The retail banking space is changing rapidly and I personally dont want everyone left behind. Nothing worse than having someone talking about something and you feel completely clueless!

    Kind Regards

    Zara Harvey
    Business Development Manager
    Terrapinn Ltd (South Africa)

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