In all the years I had ACI as a client I never actually read one of these. (Sorry Georgina) It's very interesting, actuallyâ€¦
The first finding that leapt out at me, and the source of the headline:
- Of cardholders who received replacement cards as a result of a data breach or fraudulent activity in the past year, 46% used the new card less than the
that's pretty hefty.
And concern about fraud on mobiles doesn't seem disproportionately high:
- Mobile fraud is still in the nascent stage. Less than 10% of respondents in any country are concerned about fraud in this payment channel; Australia, Germany,
and the Netherlands each had 8% of respondents express such concern.
â€˜though this may be because many people aren't using mobile as a payment channel, or even thinking about it.
- Rates of fraud on debit and credit cards vary widely among respondents in countries surveyed. In Mexico, a high of 44% of respondents say they have
experienced some type of card fraud in the past five years; a low of 12% in both Sweden and the Netherlands say the same.