This presentation covers major topics surrounding customer management such as:
â€¢ What really is customer management?
â€¢ What data do we have on it?
â€¢ How to make effective decisions based on income, losses and costs
â€¢ Portfolio management
â€¢ What questions you should be asking yourself
For a great insight into customer management download the full presentation today and don't forget to let me know what you think by leaving a comment below.
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