This article: Smart Devices, Social Media and Banking, looks at the changing shape of the banking industry and how social media and smart phones are changing the way consumers bank. The article is written by Arthur Goldstuck and is taken form the 2012 Banking Outlook Conference.
In 2013 Future Bank Africa is set to become the leading marketplace and ideas exchange for banking innovations in Africa. It focuses on everything retail banks need to know to:
- Rethink, innovate and transform
- Deliver world-class customer experience
- Implement new systems and technologies