Singapore has been making huge advances toward becoming a fully NFC-enabled nation, with all the major telcos SingTel, Starhub, and M1, releasing their NFC mobile wallets last month. Currently, the most downloaded app is made through a collaboration between SingTel and EZ-Link, providing a wide array of services. For example, the app allows users to use their phones to make payments at retail outlets and to receive exclusive deals.
However, reactions have been mixed for the apps. Many users have complained about receiving error messages, the frequent crashing, and the fact that the apps cannot be used on public transport.
At this point, the apps are only compatible with NFC-enabled phones including Samsung Galaxy S3, the Sony Experia S, and the LG P-700 Optimus. Furthermore, users will have to switch their SIM cards to get NFC-enabled ones, which have an additional activation charge. A further setback is that the latest iPhone does not include an NFC chip, a move which would have given a big boost to validate the commercialization of NFC.
Despite the fact that Singapore is one of the most NFC ready countries in the world, these current limitations will hinder the rate of adoption of NFC technology, delaying it from becoming mainstream just yet.