The time has come for banks and retailers to unite in order to provide a great customer service. As this presentation so neatly puts it, customers' needs have not changed but the way banks fulfill them has. Download the presentation to find out more.
Speaking at The Cards and Payments Show 2012, Ravi Nair, Head of Customer Experience Management at Abu Dhabi Commercial Bank gave a presentation on new partnership models in the banking sector. The presentation discussed 3 key points:
- The "New Normal"- what are the new trends and their implications for the financial market?
- Partnership Models and best practices- the different types of partnerships between retailers and banks and how toÂ make your partnership succeed
- The ADCB approach-Learn how ADCB choose their partnerships carefully to create unique value
Download the presentation today to learn more about how choosing the right partner is crucial to your business.
If you enjoyed the presentation from this year's event, why not find out more about The Cards and Payments Show Middle East 2013?