This information-packed and interactive event will highlight how your organisation can increase profitability, capture unclaimed market share, secure higher employee engagement and increase customer loyalty by building an Uplifting Service Culture.
Ron will be sharing current and compelling case studies of leading service organisations, and you will learn how you can apply these best-practices and The Proven Path to improve service quickly, differentiate based on service, and make the results stick.
You may already be aware that his next book ‘Uplifting Service’ will be published in the United States on 15 May, 2012. This will be his last public Service Leadership Workshop in Singapore before the book launch and an extended trip to the United States.
So don’t miss The Service Leadership Workshop on 27 April, 2012! Download the complete brochure now!
The usual price for this event is $1,095 per participant. For limited time till 23 April 2012, we will offer a 30% discount to you and up to 40% off for groups of 3 pax and above!
Use this promotion code on the payment screen – YEPG when you register online!
As a personal bonus from Ron, registered workshop attendees will also receive a free signed copy of Uplifting Service, as soon as it is published in Singapore next month.
27 April is just around the corner. Meet Ron and enjoy the day together at the Service Leadership Workshop!