Here's a white paper from written by Frank Smith from the UK Border Agency titled A Business Guide to Immigration Technology. This guide presents a briefing for business readers about different aspects of the technologies and systems used for immigration control. It describes current developments and trends, explains what such systems can deliver for the business, and avoids unnecessary technical language. The guide is written for anyone with an interest in how technology can be exploited to manage immigration control more effectively.
There are 6 parts to the guide including:
- Strategy and architecture
- Customer service
Frank Smith who wrote the guide to immigration technology will be at the Digital ID World conference in Abu Dhabi in May to deliver the presentation: Deploying enhanced e-gates to improve security, experience and efficiency.